Warranty

Buy with confidence

Pullnscoop is well-designed and manufactured.

We stand behind Pullnscoop with a standard 12-month warranty that covers your cat litter box from top to bottom.

We warrant the Original Retail Purchaser and no other purchaser or subsequent owner of the product. The warranty covers normal and proper residential use and defects in material or workmanship for 12 months from the purchase date.

We’re happy to provide responsive and informative customer service to Pullnscoop users.

Most issues can be resolved using replacement parts we can send you at no cost. If a repair is required, we can provide a free repair or a free certified reconditioned replacement unit (to reduce wait time) however shipping is not included.

Please note that the customer is responsible for the two-way shipping of the defective unit for repair and the return shipping back to the customer in this event.